Privacy policy
Please read this privacy policy carefully.
Scope and controller
This privacy policy applies to any person (hereinafter referred to as ‘customer’) who visits our website www.mediterre.com or places an order. It should be noted that there may be links to other websites that are subject to different data protection rules.
Mediterre is committed to treating its customers’ data responsibly and in accordance with the provisions of Swiss and EU data protection law.
Below you can find the contact details for our data protection officer:
Ms Valerie Kuenzi vskuenzi@akreum.com
Your rights
You have the following rights with respect to your personal data:
– right of access
– the right to rectification and erasure
– the right to restriction of processing
– the right to object to processing.
In cases where data processing on our website is carried out with your consent, you can withdraw your consent at any time without providing reason. To withdraw your consent, please contact the responsible party listed in section 1 of this privacy policy.
Visiting the website
When a customer visits our website, their data, such as the date, time, browser request and generally transmitted information about the operating system and browser, is stored temporarily in a log file. This data is used to enable the use of the website. It forms the basis for anonymous statistical analyses, so that trends can be identified that allow Mediterre to improve its products and services accordingly. IP addresses are only analysed by Akreum SA in the event of an attack on Mediterre’s network infrastructure. The legal basis for this is found in Art. 6 (1) point f of the EU General Data Protection Regulation and Art. 13 (1) of the Swiss Federal Act on Data Protection (FADP).
Cookies
Cookies allow us to make visiting our website simpler, more convenient and practical. Cookies are data files automatically saved by the web browser on your computer’s hard disk when you visit our website. The legal basis for this is found in Art. 6 (1) point f of the EU General Data Protection Regulation and Art. 13 (1) of the FADP.
Cookies do not damage your computer’s hard disk, nor do they send us your personal data.
We use cookies, for example, to identify you as a registered user, without requiring you to log in each time you visit the website. Here, ‘use’ does not mean that we receive any new personal data about you, the online visitor.
You may prevent our website from using cookies by adjusting your browser settings, thereby permanently blocking cookies. In addition, cookies that have already been saved can be deleted at any time from your web browser or with other software. All common web browsers offer this option. If the person concerned disables cookies in the web browser they are using, it is possible that they will be unable to fully use all of the functions on our website.
Web tracking
Our web pages use Google Analytics, a web analysis service provided by Google Inc. (hereinafter ‘Google’). Google Analytics uses cookies to analyse how this website is used. The information created by the cookie concerning your use of this website is transmitted in anonymised form to a Google server in the USA and stored there. Anonymisation ensures that this data cannot be traced back to any specific individual. Google uses this information to analyse your website use, to create reports about user activities and to provide other services related to website and internet use. Google may transfer this information to third parties if this is required by law or if third parties process this data on Google’s behalf. The legal basis for this is found in Art. 6 (1) point f of the EU General Data Protection Regulation and Art. 13 (1) of the FADP.
You can prevent Google from collecting and processing the data generated by the cookie in relation to your use of the website (including your IP address) by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout?hl=en
Google is certified under the Privacy Shield agreement, meaning that it guarantees its compliance with European data protection regulations (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). For more information on how Google’s processes data, please refer to Google’s Privacy Policy: https://policies.google.com/privacy?hl=en&gl=en
Social media plug-ins
We currently use the social media plug-ins listed in the table below. We use the ‘two-click solution’, which for the time being does not involve transferring any personal data to the provider of the plug-in when you visit our website. Only if you click on the selected plug-in field to enable it will the plug-in provider know when you have visited our website. Additionally, the data listed under section 3 of this privacy policy is transmitted. The plug-in provider saves the information collected about you in a user profile and uses it for the purposes of advertising, market research and/or tailoring its website to the needs of users. The legal basis for this is found in Art. 6 (1) point f of the EU General Data Protection Regulation and Art. 13 (1) of the FADP.
We have no influence over the data collected and how it is processed by the plug-in provider. This is subject to the data protection policies of the respective third parties. Further information about the purpose and scope of data collection and processing by the plug-in provider can be found in this provider’s privacy policy, which is found below.
| Plug-in | Provider and data privacy policies |
| YouTube | Google LLC: https://policies.google.com/privacy?hl=de&gl=ch |
| Facebook Inc.: https://www.facebook.com/about/privacy/update?ref=old_policy | |
| Twitter Inc.: https://twitter.com/privacy | |
| Pinterest Inc.: https://policy.pinterest.com/en/privacy-policy | |
| Facebook Inc.: https://help.instagram.com/519522125107875?helpref=page_content | |
| LinkedIn Inc.: https://www.linkedin.com/legal/privacy-policy?_l=en_EN |
Transfer of data to third parties
Your data will only be transferred to third parties if you have expressly consented to this or if we are required by law to do so and insofar as it is required to exercise our legal rights.
Security and liability
The protection of customer data is very important to us. We adapt to the relevant technological developments. However, we are unable to guarantee complete security, as no internet data transmission is fully secure. Mediterre assumes no liability for prohibited actions by third parties or for any resulting damage or loss.
Web shop
If you wish to place an order in our web shop, the corresponding contract can only be concluded if you provide the personal data that is needed to process your order. Information that is compulsory for the fulfilment of contracts is highlighted separately. Additional information is voluntary. We will process your submitted data for the purpose of fulfilling your order. The legal basis for this is found in Art. 6 (1) point b of the EU General Data Protection Regulation and Art. 13 (1) of the FADP.
You may voluntarily create a customer account so that we can save your information for future purchases. When creating an account under ‘My Account’, we save the data you provide, though you have the right to withdraw your consent to its storage. All other data, including your user account, can be deleted at any time in the customer area. It will then be stored for any statutory retention periods and then deleted.
Inactive accounts are automatically deleted after 3 years.
Email enquiries
Customers can make online enquiries on Mediterre’s website. To do so, they must provide their email address. They can provide additional information voluntarily (first name, surname, language, date of birth) that enables us to offer them a more personalised service.
The legal basis for processing your email enquiry is found in Art. 6(1) point f of the EU General Data Protection Regulation or. Art. 13 (1) FADP. The information contained therein allows us to use personal data on the basis of our ‘legitimate interest’. The processing of your e-mail enquiry constitutes a legitimate interest on our part.
Subscription to our MEDITERRE newsletter
If you would like to receive our Mediterre newsletter, we need the following personal data.
We require all items marked with an (*) in order to send you the newsletter.
– Mr/Mrs/Ms*
– First name, surname*
– Email address*
– Address
– Country*
– Phone/mobile number
– Message
By signing up for our newsletter, you are giving your consent to the processing of the data listed above for the purpose of sending the newsletter to the address provided by you. The legal basis for this is found in Art. 6 (1) point a of the EU General Data Protection Regulation and Art. 13 (1) of the FADP.
If you do not agree to this data processing or there are reasons why your data should not be processed, please contact us.
You can at any time withdraw your consent to receiving the newsletter and unsubscribe from the newsletter. You can submit your withdrawal by clicking on the link found in all newsletters or sending a message to the contact address found in the legal notice.
Confidentiality
The contact details provided by the customer when using our website features are required for communication purposes. We will never share a customer’s contact details with third parties, unless we are obliged to do so due to an administrative or court order.
Changes to the privacy policy
We reserve the right to change or update this privacy policy at any time without notice. For this reason, we recommend that customers consult the privacy policy regularly when visiting our website.